Privacy Policy
At NutriLife Indonesia, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website NutriLife Indonesia, use our services, or interact with us. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Identifiable Information (PII): This includes your name, email address, phone number, and any other information you voluntarily provide when you book an online consultation (Book Consultation), subscribe to our newsletter, or contact us via our contact form (Contact Us).
- Health Information: During online consultations, you may share sensitive health-related information. This data is treated with the utmost confidentiality and is used solely for the purpose of providing personalized nutritional advice and services.
- Usage Data: We automatically collect information about how you access and use our website. This may include your IP address, browser type, operating system, referral sources, pages viewed, and the dates/times of your visits. This data helps us improve our website's functionality and user experience.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. For more details, please refer to our Cookie Policy.
How We Use Your Information
The information we collect is used in various ways, primarily to provide and improve our services to you:
- To provide and maintain our service, including processing your consultation bookings and managing your account.
- To personalize your experience and deliver content and product offerings relevant to your interests, including tailored nutritional plans.
- To improve our website and services based on your feedback and usage patterns.
- To communicate with you, respond to your inquiries, and provide customer support.
- To send you periodic emails regarding our services, updates, or promotional offers, if you have opted in to receive them.
- To detect, prevent, and address technical issues and ensure the security of our services.
- To comply with legal obligations and enforce our Terms of Service.
Disclosure of Your Information
We value your privacy and will not sell, rent, or lease your personal information to third parties. We may disclose your information in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. This includes payment processing, website hosting, data analysis, email delivery, and customer service.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Protection of Rights: We may disclose your information when we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at .
Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us: